Sets out the hierarchy of Platform rules, the procedure for making and publishing them, consultation and transition arrangements and the mechanism for handling objections.
Platform rules consist of three tiers: agreements at this level (the master agreement and specific agreements); business rules (various rules, processes and announcements); and operational guidance (page descriptions, field definitions and FAQs).
A higher tier prevails over a lower one. Within the same tier, specific agreements prevail over the master agreement, and later publications prevail over earlier ones.
Before adopting or amending rules, the Platform shall assess the impact on User rights. Where major interests are affected, it shall publish the change by announcement or on-site notice and allow a transition period of at least seven days, except where law requires immediate effect or where security and compliance so require.
Users may submit comments via customer service during the publication period; the Platform shall record them and provide feedback on the outcome.
"Platform" means the website, applications, interfaces and all related services provided by the operator; "User" means any natural person, legal person or unincorporated organization that accesses or uses the Services; "Services" means all products and business publicly offered and orderable on the Platform.
Terms such as "matched pair", "resource package", "data package", "membership benefit" and "information report" shall have the scope and quantities stated on the corresponding pages of the Platform.
By browsing, registering, placing an order, making a payment, calling an interface or otherwise using the Services, the User is deemed to have fully read, understood and agreed to this Agreement and the related rules published on the Platform. Those who do not agree shall immediately stop using the Services.
This Agreement takes effect on the date the User first uses the Services and remains in force until the account is closed or the Platform terminates the Services in accordance with this Agreement. The Platform may update this Agreement in line with business and legal requirements; updates take effect upon publication.
The Platform may amend this Agreement and Platform rules in response to changes in law, regulatory requirements or business adjustments, and will notify Users by platform announcement, on-site notice or email. Amendments take effect on the date stated in the publication.
Continued use of the Services after an amendment takes effect constitutes acceptance. A User who does not agree shall stop using the Services before the effective date and may apply to terminate the relevant services.
The Platform may send notices to the User via on-site messages, the order page, email, SMS or other means it deems appropriate. A notice is deemed served when sent to the contact details provided at registration or order, or subsequently updated by the User.
The User shall keep its contact details true, valid and up to date. Failure to receive a notice due to incorrect, invalid or un-updated contact details constitutes valid service, and the User bears the consequences.
The formation, validity, interpretation, performance and dispute resolution of this Agreement are governed by the laws of the People’s Republic of China (excluding its conflict-of-law rules and the laws of Hong Kong, Macao and Taiwan, China).
Disputes arising from this Agreement shall first be resolved through friendly negotiation; failing that, either party may bring an action before the competent people’s court at the place where the Platform operator is domiciled. During dispute resolution, the parties shall continue to perform the provisions unaffected by the dispute.
The Chinese version of this Agreement prevails, with the English version as a reference translation. Other language versions are provided solely for convenience and do not vary the Chinese version.
In case of ambiguity, omission or conflict between the Chinese version and any other language version, the Chinese version prevails; translation errors in any language do not affect the validity of the Chinese version.
This Agreement, together with the rules published on the Platform and the terms stated on the order page, constitutes the entire agreement between the parties on the matters concerned and supersedes all prior oral or written communications on those matters.
If any provision is held invalid or unenforceable, the remaining provisions remain in effect, and the parties shall replace it with a lawful provision closest to the original intent. The User may not assign its rights or obligations without the Platform’s written consent; the Platform may assign them to an affiliate in accordance with law.
No failure or delay by a party in exercising any right under this Agreement constitutes a waiver of that right.