Standardises payment confirmation, settlement cycles, the scope of refunds and invoicing and tax handling.
For payment by bank transfer, third-party payment or other means, the confirmation date is the date the funds actually reach the Platform account and reconciliation is completed. Users shall quote the order number when paying to enable automatic reconciliation.
Post-payment fees such as brokerage remuneration are settled monthly or at the agreed cycle; the User shall pay within ten business days of delivery of the statement. Where amounts are disputed, the undisputed portion shall be paid first.
Data and information service products are non-refundable once delivered; where delivery fails due to the Platform or the deliverable materially differs from what was agreed and cannot be remedied, the Platform shall refund in full or proportionally.
Membership and subscription services may be fully refunded before use begins; where use has begun, refunds are made pro rata for the unused period, with the used portion non-refundable. Mandatory law prevails where it provides otherwise.
Refunds are made via the original payment route; foreign-exchange losses and bank charges arising from cross-border payment are borne by the User.
"Platform" means the website, applications, interfaces and all related services provided by the operator; "User" means any natural person, legal person or unincorporated organization that accesses or uses the Services; "Services" means all products and business publicly offered and orderable on the Platform.
Terms such as "matched pair", "resource package", "data package", "membership benefit" and "information report" shall have the scope and quantities stated on the corresponding pages of the Platform.
Prices, billing units and validity periods of the Services are those displayed on the corresponding Platform page at the moment of ordering. The Platform may adjust prices in accordance with law; adjustments do not affect orders already concluded and paid.
The User shall pay in the manner designated by the Platform and quote the order number when paying. For bank transfers, the amount and time actually credited to the Platform account shall govern; remittance charges, foreign-exchange losses and overseas bank fees are borne by the User.
If payment is not made in full within the agreed period, the Platform may cancel the order or suspend delivery. Service fees are non-refundable once delivered, unless mandatory law provides otherwise or the parties agree in writing.
The Platform issues invoices or receipts in accordance with law based on amounts actually received. The User shall provide an accurate title, tax identification number and delivery method; re-issuance costs caused by incorrect User information shall be borne by the User.
Each party bears the taxes it is legally required to pay. In cross-border transactions, where withholding is required by law, the Platform may deduct the relevant tax from amounts payable and provide the User with a tax payment certificate.
Data products are delivered by a one-time download token, exclusive link or encrypted delivery package generated by the Platform. Tokens and links are for the ordering entity only and may not be sublicensed, resold or publicly disclosed.
Delivery completion constitutes acceptance. The User shall raise any written objection within five business days of receipt; failure to do so constitutes acceptance of the delivery as conforming. Inability to read the deliverables caused by the User’s own devices, network or environment does not constitute a delivery defect.
The Platform may send notices to the User via on-site messages, the order page, email, SMS or other means it deems appropriate. A notice is deemed served when sent to the contact details provided at registration or order, or subsequently updated by the User.
The User shall keep its contact details true, valid and up to date. Failure to receive a notice due to incorrect, invalid or un-updated contact details constitutes valid service, and the User bears the consequences.
This Agreement remains in force from its effective date until the parties’ rights and obligations are fully performed or it is terminated in accordance with its terms. Membership and subscription services run from the start and end dates stated in the order; rights automatically end if not renewed on expiry.
The Platform may suspend or terminate the Services without liability in any of the following cases: material breach by the User of this Agreement or Platform rules; provision of false information or fraudulent conduct; request by a competent authority; or termination, bankruptcy or liquidation of the User.
Termination does not affect rights and obligations accrued before termination, nor the survival of confidentiality, intellectual property ownership, limitation of liability and dispute resolution provisions.
Where direct loss to the User is caused by the Platform’s own fault, the Platform’s liability is limited to the fees the User has actually paid for the matter in dispute. The Platform is not liable for indirect or consequential loss such as lost profits, lost opportunities or data replacement costs.
The User shall indemnify and hold harmless the Platform and its affiliates against claims, penalties or losses arising from the User’s breach of law, this Agreement or Platform rules, or its infringement of third-party rights.
The formation, validity, interpretation, performance and dispute resolution of this Agreement are governed by the laws of the People’s Republic of China (excluding its conflict-of-law rules and the laws of Hong Kong, Macao and Taiwan, China).
Disputes arising from this Agreement shall first be resolved through friendly negotiation; failing that, either party may bring an action before the competent people’s court at the place where the Platform operator is domiciled. During dispute resolution, the parties shall continue to perform the provisions unaffected by the dispute.
The Chinese version of this Agreement prevails, with the English version as a reference translation. Other language versions are provided solely for convenience and do not vary the Chinese version.
In case of ambiguity, omission or conflict between the Chinese version and any other language version, the Chinese version prevails; translation errors in any language do not affect the validity of the Chinese version.